Shipping policy

Welcome to Interiyo. We aim to deliver your home décor products safely and efficiently. Please review our Shipping Policy below to understand how orders are processed and shipped.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

  • Once your order is processed, it will be handed over to our shipping partner for delivery.

2. Shipping Locations

  • We currently ship across India.

  • At this time, we do not offer international shipping unless explicitly stated on the product page.

3. Shipping Charges

  • Shipping charges, if applicable, are calculated at checkout and displayed before you complete your purchase.

  • Any applicable taxes, duties, or handling fees are the responsibility of the customer unless otherwise stated.

4. Estimated Delivery Time

  • Delivery times vary based on your location and the shipping carrier.

  • Estimated delivery timelines generally range between 5–10 business days after dispatch.

  • All delivery timelines provided are estimates only and are not guaranteed.

5. Delays

Interiyo is not responsible for shipping delays caused by:

  • Courier or logistics partners

  • Weather conditions

  • Natural disasters

  • Customs or regulatory delays

  • Incorrect or incomplete shipping information provided by the customer

  • Any events beyond our reasonable control

6. Shipment Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS (if available).

  • You are responsible for tracking your shipment using the provided details.

7. Address Accuracy

  • Customers must ensure that the shipping address, contact number, and other details provided at checkout are accurate and complete.

  • Interiyo is not responsible for non-delivery or delays caused by incorrect or incomplete address information.

8. Risk of Loss

  • Ownership and risk of loss for products pass to you once the order is handed over to the shipping carrier.

  • Interiyo is not liable for lost, stolen, or damaged packages after dispatch, unless required by applicable law.

9. Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at connect@interiyo.in with supporting images.

  • Claims submitted after this period may not be eligible for review.

10. Returns & Exchanges

  • All shipping-related returns or exchanges are governed by our Refund Policy.

  • Shipping fees are non-refundable unless otherwise stated.

11. Contact Us

If you have any questions regarding shipping, feel free to contact us:

Interiyo
📧 Email: connect@interiyo.in
📍 Address:
Plot No-12/13/2, S.No.-31/4/31/5, Karale Mala, Nepti Road,
Kedgaon, Ahmednagar, Maharashtra – 414001
GSTIN: 27BHZPT9400J1ZF